Commercial & Licensing FAQ
How is Snowtrail priced?
Based on products, users, delivery method, and support tier. Contact sales for a quote.
Is there a free trial?
We offer evaluation access for qualified prospects.
Can I redistribute data?
Standard licenses permit internal use only. Contact us for redistribution licensing.
What is the minimum contract term?
Annual contracts standard. Multi-year discounts available.
Can I upgrade mid-contract?
Yes, pricing is prorated.
What support is included?
| Tier | Support |
|---|---|
| Standard | Email (24h) |
| Professional | Email + Chat (4h) |
| Enterprise | Email + Chat + Phone (1h) |
Contact
- Email: support@snowtrail.ai
- Sales: sales@snowtrail.ai